Abigail Sanchez
About the author
What Is Churn Rate?
Churn rate is a metric used to measure the percentage of customers that discontinue their relationship with a business over a specific period of...
What Is Customer Lifetime Value (CLV)?
Customer lifetime value (CLV) is a metric used to measure the total value that a customer brings to a business over their entire life...
Unlocking Competitive Advantage: Why a CRM System is Essential for Your Business
In today's competitive business landscape, having a CRM system is essential for businesses to stay ahead of their competition. A comprehensive customer relationship management...
